TigerDirect Reviews

TigerDirect.com was a well-known retailer for computer parts and computer-related products. It was known for its excellent customer support and money-back guarantee for faulty parts. TigerDirect.com accepted many payment options and was particularly supportive of debit and credit cards. However, it did not accept prepaid cards. The company was very transparent about its sales and deals, and it did not use many coupon codes, which some customers appreciated because they did not have to search for them. In terms of product offerings, TigerDirect.com sold discounted, hard-to-find, and brand new parts to consumers looking to improve their builds. However, it's important to note that TigerDirect.com has been retired and was acquired by Insight in 2019. Insight is a leading solutions integrator serving clients of all sizes and has continued to provide similar services.

TigerDirect.com, a significant US retailer of electronics products, accepts Bitcoin as a method of payment. This move is a small but notable step in the gradual transformation of Bitcoin from an obscure digital currency into a mainstream payment mechanism. The company has partnered with BitPay to handle the Bitcoin transactions. It's important to note that Bitcoin will not be accepted for payment at TigerDirect physical retail locations, only online. In addition to accepting the digital currency as payment, TigerDirect also sells the computer components used to mine the currency. Customers can utilize Bitcoin as payment on both the desktop and mobile websites. This non-traditional move is another example of TigerDirect's dedication to customer satisfaction, and using innovative technologies for the best shopping experience, in-store and online.

TigerDirect.com is known for offering the top names in computers, components, and electronics. The prices are generally good and sometimes they're the cheapest. However, it's always a good idea to shop around as prices can vary and shipping costs can affect the overall cost. TigerDirect is very blatant about all of its sales and deals. They don't have as many coupon codes, which some people like because they don't have to look for them. The closest thing to a return policy is that it does offer a money-back guarantee if you received faulty parts or aren't pleased in any way. It's worth noting that TigerDirect has been known to offer record-low prices on certain products, such as the M1 iPad Air, which was offered at a 48% discount. However, reviews haven't always been kind to TigerDirect. Some reviews say TigerDirect is a scam, doesn't have the best customer service, the products are defective, and more. People have issues with TigerDirect, primarily because it just takes longer to get anything from them. Despite this, many customers have had positive experiences with TigerDirect and continue to shop there for their computer and electronic needs.

TigerDirect was an El Segundo, California-based online retailer dealing in electronics, computers, and computer components. The company was previously owned by Systemax, which is known for its acquisitions of the intellectual property of the defunct U.S. retail chains Circuit City and CompUSA and relaunching them as online retailers. The company was founded in 1985 and had a strong emphasis on rebate marketing as a way to offer lower prices. The bulk of the company's business was based on web and catalog computer electronics sales. However, the company ceased operations and closed its website permanently in 2023. The final owner, Insight, decided to focus traffic on its main website, thus ending the long-lived name of TigerDirect.

TigerDirect.com, originally founded in 1987, was one of the first retailers to establish an online presence in 1996. Specializing in electronics, it competed with the likes of Newegg, CompUSA, Best Buy, Micro Center, and others. The original company behind it, Systemax Inc, had purchased the rights to brands like CompUSA and Circuit City over the years, keeping the names alive to this very day as online retailers. Systemax was eventually acquired by PCM Inc in 2015, focusing TigerDirect on B2B relationships more than anything, which apparently wasn’t enough to keep the brand going. It was then acquired by Insight in 2019, which ended up being the final owner. Insight recently decided to pull the plug on TigerDirect, closing the website permanently, and focusing traffic on its main website. Leaving behind a notice that began with “After more than 25 years of providing the brands you trust at the prices you love, TigerDirect.com has been retired. Thank you for your loyalty and support.” Thus ending another long-lived name. Well-known within the consumer technology world, it will join the graveyard of names that helped shape the early days of the internet. Even though its influence was mostly felt in the beginning and not so much toward the end.

If the shipment arrives damaged, customers should refuse it if they notice any visible damage or tampering on the box. If accepted, they must note the damage on the carrier's delivery record, save the merchandise in the original box and packing it arrived in, and notify TigerDirect immediately to arrange for a carrier inspection and pick up of damaged merchandise. Concealed damage on a shipment must be reported within 7 days.

Several manufacturers' policies and restrictions disallow product returns. The following manufacturer's products (not all-inclusive) are also not returnable to TigerDirect: 3Com, Compaq, Cisco, IBM, Intel, HP, Toshiba, Adobe, Quark, Lenovo, Sony, Apple Computer Products, and Polycom.

Most manufacturers offer a one year warranty on all new equipment. During the warranty period, customers may call the manufacturer to receive warranty service.

Yes, customers can return most non-defective items to TigerDirect within 30 days of invoice, either for credit or exchange. However, an automatic 15% restocking fee applies to all such returns, and all shipping, packaging, handling, and related charges are not refundable.

No, qualified PC parts products are eligible for free shipping via ground delivery to most addresses in the 48 continental United States. Oversized orders that require delivery by truck do not qualify.